Privacy Policy
At Katama, safeguarding your privacy and securing your personal information is a top priority. With our privacy policy, we ensure all your information and data exchanges are secure and in line with the company’s value of transparency.
Our Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect the information you provide to us, ensuring that our practices are transparent and aligned with your rights.
We are committed to maintaining the trust you place in us. Whether you are visiting our website, reaching out through our contact forms, or engaging with our services, you can rest assured that your data is handled responsibly and ethically.
The privacy of our visitors and users is integral to our operations. To reflect our dedication to protecting your data, we have created this Privacy Policy.
Here, you’ll find clear explanations of:
- What personal information do we collect, and how do we collect it?
- How do we use, store, and safeguard your data?
- What rights do you have over your data?
- How can you contact us for further information?
Our created and well-maintained policy is subject to periodic updates as we enhance our services or adapt to new regulatory requirements. We recommend reviewing this page regularly to stay informed of any changes. You can also get the “contact us” information with which you can connect with us whenever needed.
What Information Do We Collect From You?
We collect information directly from you and automatically through your interactions with our website. Below is a breakdown of the types of data we may collect:
Personal Information
When you interact with Katama’s services, we may ask you to provide personal details such as:
- Your full name.
- Your email address.
- Your phone number.
- Your company name and role/title.
- Your location (city and country).
- Details about your business or project requirements.
- Any other information you voluntarily provide in communication with us (e.g., through chat support, forms, or emails).
Automatically Collected Information
While you browse our website, certain technical and usage data is automatically collected to enhance your experience and improve our website. This includes:
- Your IP address.
- Browser type and version.
- Operating system and device type.
- Referring to website links or pages.
- Time spent on specific pages and overall session duration.
- Clickstream data and user behaviour on the site.
Is Your Personal Information Secured With Us?
100% Yes! We don’t give your private information to any outside representatives or business associates. All of the personal information you provide to us is carefully protected. The only reason we gather personal data is to make it easier for us to communicate with our clients.
You may come across a few forms on our website that request personal information, such as your name, email address, or Skype ID. This policy guarantees that the information submitted on those forms will never be abused or disclosed to outside parties. We keep strict control over the information we gather, manage, utilise, and store as part of our policy.
Our Data Sharing and Disclosure Policy
Your trust is important to us, and rest you can be assured. We only disclose personal information when required by law. Below are a few scenarios where we may share your data:
- With Trusted Service Providers
- We may share data with third-party vendors, such as payment processors, cloud storage providers, or analytics platforms, to support our business operations. These providers are bound by confidentiality agreements and are prohibited from using your data for unauthorized purposes.
- For Legal or Regulatory Requirements
- If required by law, court order, or government request, we may disclose your personal information to comply with legal obligations.
- In Business Transfers
- If Katama undergoes a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.
Rest assured that we take all necessary precautions to ensure your information is shared securely and responsibly.
How We Use Your Information?
The information we collect serves the following purposes:
- To Provide and Improve Our Services
- Respond to your inquiries and deliver the information or solutions you requested.
- Tailor our services to meet your specific business or personal needs.
- Enhance the functionality, usability, and performance of our website.
- To Communicate with You
- Send you updates, newsletters, and promotional offers (if you’ve opted in).
- Notify you about changes to our policies, services, or terms.
- Provide customer support and resolve any issues you may encounter.
- To Comply with Legal Obligations
- Meet regulatory or legal requirements for data retention and reporting.
- For Analytics and Marketing
- Analyze website usage to understand trends, optimize user experience, and improve service delivery.
- Create marketing strategies based on user interaction and feedback.
We only process your personal information when we have a lawful basis to do so, such as your consent, the necessity of fulfilling a contract, or compliance with legal obligations.
What Are Your Privacy Rights?
We empower you with control over your personal information. Below are the rights you have under applicable privacy laws:
- Access and Review
You have the right to request a copy of the personal data we hold about you.
- Data Correction
If any of your information is incorrect or outdated, you can request corrections.
- Data Deletion
You may request that we delete your data, subject to any legal or contractual obligations requiring its retention.
- Consent Withdrawal
You can withdraw your consent for data processing at any time, including unsubscribing from promotional communications.
- Restriction of Processing
You can ask us to limit the processing of your data in specific circumstances, such as if you contest its accuracy or object to its use for marketing purposes.
Note- To exercise any of these rights, contact us at info@katama.io
Cookies and Tracking Technologies
Cookies enhance your browsing experience by storing small amounts of data on your device. These small bits of data are necessary to store your data safely once you visit a certain website. This allows our website to remember your preferences, login details, and usage patterns. After that, the website may modify itself to offer improved, more customised features.
By using our website, you consent to the use of cookies to improve its functionality based on your past visits and content choices. Further, we use cookies and similar technologies to personalize your experience, improve website functionality, and analyze user behaviour. More details on cookies are provided below.
Types of Cookies We Use
- Essential Cookies: Required for the proper functioning of our website.
- Performance Cookies: Help us understand how users interact with our website to improve its performance.
- Functional Cookies: Store preferences like language and region settings.
- Analytics and Advertising Cookies: Track user behaviour for marketing and analytics purposes.
You can disable cookies in your browser settings, but this may affect the functionality of our website.
Third-Party Cookies
We use trusted third-party services to enhance website performance and marketing efforts:
- Google Analytics: This tool is used on our website to measure many variables, including marketing. It examines our website to gather comprehensive data about how users are using it, which pages they are seeing, and how much time they spend on each. To find out how they manage your data, you may read their privacy policy.
- Hubspot: Our marketing and sales teams can learn more about their clients thanks to this CRM. The program makes it simple to save your important data in a safe location that can be updated to support trend research, sales, and marketing plans. For peace of mind, you may review their privacy policy.
Our Data Security Policy
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encrypted data storage and transmission.
- Regular system monitoring and vulnerability assessments.
- Restricted access to personal data based on the principle of least privilege.
While we strive to safeguard your data, no system is entirely immune to security risks. We encourage you to take precautions, such as using strong passwords and avoiding sharing sensitive information through unsecured channels.
Our International Data Transfers Policy
If you are located outside of the United States, please note that your information may be transferred to and processed in the U.S. or other countries where our servers or third-party providers are located. These countries may not have the same data protection laws as your jurisdiction.
By using our website or services, you consent to the transfer of your data to these locations.
Your Consent
By using Katama’s website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
Contact Us
We are here to address any questions or concerns you may have about your privacy.